Shipping policy

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We do not charge any shipping costs.

Deliveries to foreign countries: 

EU countries: Standard shipping 5,70 Euro.

Free standard shipping for orders over 150 Euro.

Switzerland, Liechtenstein, Great Britain, Norway, Iceland: Standard shipping 22,50 Euro.

From a net order value of 100 euros, we ship with DHL World Package Premium (up to 5 kg: shipping costs 7.50 euros).

The invoice does not include German VAT, there are customs duties.

For all other countries, we look forward to your inquiry at info@doctor-duve.com.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2-3 days, for deliveries abroad within 5-10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

- Payment via credit card

- Payment via PayPal

- Payment via Sofortüberweisung [immediate transfer] (via Klarna)

- Payment by invoice (via Klarna)

- Payment via Google Pay

- Payment via Apple Pay

- Maestro, Shop Pay, Peps Überweisung, ideal, Bancontact

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank account:

DE20300606010007720416

In case of questions, please contact us at the contact details mentioned in the Legal Notice.